Shipping & Returns––Everything You Need to Know! 🚚✨

At Plixi Shop, we want to make your shopping experience as smooth as possible. Below, you’ll find all the details about our shipping and return policies to keep you informed every step of the way!

📦 Shipping Policy – Fast & Free!

🚛 Free Shipping on All Orders!
We proudly offer free shipping on all products—no hidden fees, no extra charges!

📍 Shipping Lead Times

All orders are shipped from the USA using trusted carriers like UPS, USPS, and FedEx to ensure timely delivery.

🇺🇸 USA (Domestic Shipping)

  • Standard (UPS & USPS): 2-5 days (Excluding Sundays)
  • Priority (FedEx): 1-2 days (Excluding Sundays)

🌍 Canada & International Shipping

  • Canada Standard (UPS): 5-10 business days
  • Europe/International Standard (UPS): 5-30 business days (Varies by location)
  • Europe/International Priority (FedEx): 2-5 business days
  • Greenland Transit Time: Approx. 15 days

🌎 Countries We Ship To

We currently ship to:
🇨🇦 Canada | 🇩🇪 Germany | 🇬🇧 United Kingdom | 🇫🇷 France | 🇸🇪 Sweden | 🇳🇱 Netherlands | 🇦🇺 Australia | 🇧🇪 Belgium | 🇩🇰 Denmark | 🇫🇮 Finland | 🇦🇹 Austria | 🇳🇴 Norway | 🇨🇭 Switzerland | 🇮🇪 Ireland | 🇪🇸 Spain | 🇵🇹 Portugal | 🇮🇹 Italy | 🇳🇿 New Zealand | 🇨🇿 Czech Republic | 🇲🇽 Mexico | 🇬🇱 Greenland

📦 Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow its journey!

🔄 Returns & Replacements

We take quality seriously, and each product is made just for you! Because of this, we do not accept refunds due to changes of mind or dissatisfaction with quality. However, we do offer free replacements in cases where the issue is on our end.

✅ We Offer Replacements For:

✔ Manufacturing errors (e.g., incorrect spelling, misaligned threading)
✔ Factory defects (e.g., stitching issues, printing defects)
✔ Wrong item received (e.g., wrong product, incorrect personalization)

In these cases, we will reship a corrected item at no extra cost.

🚫 No Returns for Hygiene & Sizing Issues

For hygiene reasons, we do not accept returns.
Additionally, we encourage customers to double-check product details (size, color, materials) before purchasing, as we do not replace items if the wrong variant was selected during checkout.

📩 Need Help? Contact Us!

If you believe your order qualifies for a replacement, email us at support@plixi.store. We’ll get back to you within 1-2 business days (Monday–Friday, 8AM–5PM Mountain Time).

We appreciate your understanding and support! 💙 Thank you for shopping with Plixi Shop! 😊